The vendors and accreditations behind the work.

// Partner ID 5187625

Microsoft Partner since 2018.

Microsoft 365 is the heart of nearly every client's setup, Exchange, Teams, SharePoint, OneDrive, Entra ID, plus the licensing and identity layer underneath. The Microsoft Partner relationship gives access to deployment best practice, internal tooling, and direct vendor escalation when something needs it.

In practice it means properly-architected tenants, sensible licence mixes, and configurations that hold up to the security baselines you are likely to be audited against later.

• Microsoft 365 administration
• SharePoint and OneDrive architecture
• Entra ID / identity
• Licensing rationalisation

// Apple Business Partner

Apple-friendly support for Mac-first teams.

A meaningful share of clients run mixed Mac and Windows fleets, particularly creative agencies, design studios, and the Liverpool / Baltic Triangle cluster of media businesses. The Apple side is a first-class part of the offer, not a Windows-shop afterthought.

Mac support covers MDM (Jamf, Kandji, or Microsoft Intune for Mac), iCloud-versus-OneDrive decisions, identity federation, and the boring-but-important parts of running Apple kit alongside the rest of the stack.

• Mac fleet management (MDM)
• iOS / iPadOS deployment
• Apple ID and Managed Apple ID
• Mixed Mac / Windows environments

// Sophos partner

Sophos for endpoint and network security.

Sophos sits at the heart of the security stack for most clients, endpoint protection (Intercept X), MDR where a managed-detection layer makes sense, and the firewall / network side where it earns its place. Picked because the management console is genuinely usable, the pricing is sensible for SMBs, and the protection holds up in real-world tests.

I'm not a Sophos-only shop, where another vendor fits a client's existing setup better, that's what we'll use. But Sophos is the default, and there's a reason for that.

• Endpoint protection (Intercept X)
• Managed Detection and Response
• Sophos Firewall
• Email security and phishing protection

// Veeam partner

Veeam for backup and business continuity.

The backup question is always the same: when something goes wrong, can you get the data back, in a useful timeframe, in a way the business can keep running on. Veeam answers that better than the alternatives I've used, and the testing tooling is good enough to actually verify recovery rather than hoping for the best.

Backup strategy gets reviewed in every quarterly review, what's protected, what the recovery objectives are, where the gaps are. The vendor is part of the answer; the strategy and testing discipline is the rest.

• Microsoft 365 backup (mailboxes, SharePoint, OneDrive, Teams)
• Server and VM backup
• Recovery testing and runbooks
• Disaster-recovery planning

// Neat partner

Neat for meeting-room video conferencing.

Hybrid working has made meeting-room video conferencing matter again, and the gap between cheap kit that frustrates everyone and properly designed rooms is meaningful. Neat sits in the latter camp, the hardware is well-thought-through, the integration with Teams and Zoom is clean, and rooms actually get used after they're installed.

Not every client needs a Neat-equipped boardroom. Where they do, it's worth doing properly.

• Meeting-room video kit specification
• Teams Rooms / Zoom Rooms integration
• Boardroom and training-room AV
• Hybrid-meeting workflow design