I'm Ryan Melling, founder of Initiate IT.

Why I do it

I work best with founder-led businesses because I am one. I understand the cost of downtime when you're trying to grow. I understand why the IT provider being unresponsive is more than just an inconvenience. And I understand that proper IT isn't about having the most kit, it's about having the right setup, properly configured, with someone you trust on the other end of the phone.

How I work

I keep Initiate IT deliberately small. I personally handle every client relationship. When a project needs specialist input, penetration testing, complex cloud migrations, expert advice on niche software, I bring in trusted specialists I've worked with for years. The relationship with you stays with me.

I work from home in Leyland, just west of Chorley, with the registered office at Strawberry Fields Digital Hub on Euxton Lane. Most client work happens remotely, but Chorley is a 15-minute drive when something needs an in-person visit, a network rebuild, an office relocation, a new starter induction, or a quarterly review where being in the room matters.

What I don't do

Initiate IT isn't for everyone. If you want a faceless service desk that ticks tickets at 4am for 50p each, I'm not the right fit.

If you want someone who understands your business, picks up the phone when you call, and treats your IT like it actually matters, we'll probably get on.